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Website terms

The terms on which this website and its free tools are offered.

Who runs this site

This website is run by Applied CX Science Ltd, trading as the Institute of Applied CX Science, registered in England and Wales (number 16998100).

Information, not advice

The content of this site, including the Friction Worksheet and every worked example, is general information about a published method. It is not financial, accounting, legal or investment advice for your organization. Worked examples are constructed for teaching and describe no real company. Figures you produce with the worksheet depend entirely on the inputs you enter.

Use of the method and materials

You may read, print and share pages of this site for your own non-commercial use, with the source named. The IACS-7 Standard and the Institute's books, programs, tools and materials are copyright Applied CX Science Ltd. Using them to deliver paid training, audits or certification requires the Institute's written license.

Marks

IACS-7, IVDCS and Certified Solvency Architect are marks of Applied CX Science Ltd. The Institute is not affiliated with or endorsed by ISO or any national standards or accreditation authority.

Engagements

Audits, programs and other services are provided under a separate written agreement, which takes precedence over anything on this site.

Links

Links to Amazon, Udemy, YouTube, LinkedIn and other sites are provided for convenience. We are not responsible for their content or their terms.

Liability

We take care to keep this site accurate and to correct errors in public. To the extent the law allows, we are not liable for loss arising from reliance on the site or its tools. Nothing in these terms limits liability that cannot be limited by law.

Law

These terms are governed by the law of England and Wales.

Last updated 2 November 2026.